Frequently Asked Questions
About Products
Where can I download the app?
Where can I download the app?
You can find the KS Fit APP on both Google Play store and Apple APP store.
How to register the app?
How to register the app?
Please download the KS Fit APP from google play store or Apple APP store.
Before registering the APP, please change the country into yours on the homepage of the APP. Because phone number registeration is only available for Chinese users. Oversea customers should register with emails.
What's the battery type for the remote?
What's the battery type for the remote?
The battery type of the remote control (C2/Z1 SERIES/R3 SEIREIS/WALKINGCASE): 1 x CR2032 Cell Battery.
Does the WalkingPad models have incline or decine?
Does the WalkingPad models have incline or decine?
Currently, our WalkingPad models do not feature incline or decline. However, we already have a prototype with incline capability in internal testing, and we believe it will be available in the near future—stay tuned!
Three modes: ‘Standby’ ‘M mode’ ‘A mode’, What do they stand for?
Three modes: ‘Standby’ ‘M mode’ ‘A mode’, What do they stand for?
1. "Standby" means sleep mode while not walking.
2. "M" means modified speed.
3. "A" means automatic speed
You can switch between the 3 modes with the remote control.
How to use ’A‘ mode?
How to use ’A‘ mode?
All walking treadmill has the "A" / Automatic Mode.
Light of the automatic mode is on; Speed is automatically controlled by intelligent algorithm.
It follows the speed of walking.
*For R Series ( R3 ), please put down the handrail first. Then you can switch to auto mode.
The start-up requires the customer to stand at the head part of the treadmill belt before the machine runs. The head section of the walking belt is acceleration, the middle section is constant speed, and the rear section is stop.
Because there are sensors on the walking machine, if the customer has a very soft mat, the sensor's induction will cause the novice mode to pass, and the solution will remove the mat. (If the ground is uneven, this will happen, you need the customer to put the machine on the ground)
What is the difference between Walkingpad A1 and Walkingpad P1?
What is the difference between Walkingpad A1 and Walkingpad P1?
WalkingPad P1/C1 works with KS Fit app and a display remote control. Doesn't have LED display on the machine head cover;
WalkingPad A1: no data is displayed on the remote control; the display is LED display on the machine head cover.

